Covers can start to flake because of their age, direct sunlight, over use of chemicals or lack of due care.
Covers can start to flake because of their age, direct sunlight, over use of chemicals or lack of due care.
Symptom: Pinking
Solution: Pinkish staining is a by-product of a micro-organism called Streptoverticillium Reticulum. The micro-organism is often present in areas of high humidity and is usually deposited by the rain.
Although the vinyl coating on a spa is treated to resist bacteria (meaning it is not a suitable food source), it is still a perfect host site for this particular micro-organism. Other than looking strange, staining should not affect the use of your cover or enjoyment of your spa.
Despite the fact that the pinkish staining is extremely difficult to remove, regularly cleaning your cover should prevent Streptoverticillium Reticulum from ever appearing. We would suggest using the following products ; Miracle pads, Stain remover or washing up liquid with warm water.
Unfortunately, this is not a manufacturing defect and the Aftersales Team will not be able to replace this under warranty for you. Replacement covers can be purchased from Lay-Z-Spa or Bestway Store.
Symptom: Mould
Solution: This is usually caused by the cover being damp when putting your Lay-Z-Spa away. Mould can be cleaned using diluted washing up liquid or the Clearwater Scale and Stain Remover. This product will not harm the cover in any way.
Unfortunately, this is not a manufacturing defect and the Aftersales Team will not be able to replace this under warranty for you. Replacement covers can be purchased from Lay-Z-Spa or Bestway Store.
This problem normally occurs when a new liner has been purchased or replaced under warranty. New liners need a little time to expand before they reach the correct size. As a result, the cover may seem too big for the liner.
The rate at which the liner expands depends on the ambient air temperature and how often the water is heated. Once the liner has fully expanded, the cover should fit correctly.
Please be aware changes in the ambient temperature outside will cause the air inside the liner or lid to expand or contract.
Spare parts such as clips can be found on our spare parts tab on the Lay-Z-Spa website.