|Compatibility||45,420 (12,00 gallons) and under|
|Flow Rate||from 1,249 l/h (330 g/h) to 15,15142 l/h (4,000 g/h)|
|Chlorine per Hour||12g|
|Certification||CE / EMC|
|Gross Weight||11.1kg (24.5lb)|
|Normally this is caused by an electrical issue||Please ensure that the Chlorinator is plugged directly into the mains socket and not into an extension lead|
|Check the socket with other electrical appliances to ensure that the issue is not with the socket itself.|
|Standby Mode||When the Chlorinator has terminated the operating time, it automatically switches into standby mode. In this status, the power light becomes red and all other lights switch off. Note: Do not touch any buttons or un-plug the Chlorinator during the standby mode. This operation will cost the reset of the 24-hr set up time. To restart the automatic mode, follow the instructions on the owner's manual (page 7 – Operation Instructions). If this does not help, contact our Bestway Service Centre to receive assistance|
|No water flows out of the outlet valve||Connection valve is closed or stopper plug is inserted||Open the connection valve or remove the stopper plug|
|Water pump does not work||Follow the checklist, if this does not resolve the issue, this will need replacing|
|Some debris has stopped the water flow inside the hoses||Check the hoses and remove the debris|
|Flow rate of the pump is too low||Filter pump/sand filter flows equal or beyond 700||Change the pump with a flow rate between 700 gal and 4000 gal|
|Chlorinator is Dirty||Clean the Chlorinator using warm water|
|Partial blockage in the hose||Check hose and clear the debris|
|Water flow sensor is broken||Go through the checklist, if this does not resolve the issue, the Chlorinator will need replacing.|
|The quantity of salt is too high||Too much salt has been added||Disharge 20% of the pool water.|
|Fill in with the same quantity of fresh water and wait approximately 3-4 hours and restart the Chlorinator. Repeat until the salt levels are normal.|
|The quantity of salt is not enough||Not enough salt added||Add more salt until reaching the quantity as indicated in the manual|
|LED failure||Please contact the After Sales team|
|No Power Supply||Please ensure that the Chlorinator is plugged directly into the mains electricity and not into an extension lead|
|Please check the socket with other items to ensure that the issue is not with the socket itself.|
|The Chlorinator working time is not enough||The operating time is not set correctly||Check the operating time indicated in table 2 (or table 5 if you pool is not listed in table 2) inside the owner’s manual. This should refer to the water quantity of your pool and environmental temperature. Once you define the correct operating time, set the Flowclear Chlorinator accordingly.|
|The quantity of chlorine in the pool decreases due to the intensive sunlight||Use the pool cover when the pool is not in use and/or when the Flowclear Chlorinator is in use|
|Clogged or dirty electrolytic cell||Poor maintenance – debris has stopped the water flow||Turn off and unplug the Chlorinator. Remove debris screens and put the stopper plugs on. Close the connection valves and detach the hoses from the Chlorinator. Remove the debris from inside the electrolytic cell with a high pressure garden hose (only flush from the direction of the water inlet to avoid damage to the flow sensor; Do not use any metal tool to scratch the plates of the electrolytic cell). Reassemble the Chlorinator.|
|Limestone due to hard water on the electrolytic cell||Turn off and unplug the Chlorinator. Remove the debris screens and put the stopped plugs on. Close the connection valves and detach the hoses from the Chlorinator. Lift the free ends of the two hoses upwards in a ‘U’ shape; Fill in the electrolytic cell with a mixture of 50% vinegar and 50% water. This will need to be used for approx. 2 to 3 hours. Rinse out the hoses and electrolytic cell with a lot of water and attach the hoses to the pool and the pump. Reassemble the Chlorinator.|
|Insufficient operating time||Choose the recommended operating times per day|
|Insufficient salt level in pool||Add the appropriate quantity of salt|
|Chlorine loss due to intensive sunlight exposure||Use the pool cover when the pool is not in use|
|Poor maintenance of the electrolytic cell: some debris stops the water flow||Turn off and unplug the Chlorinator. Remove debris screens and put the stopper plugs in. Remove the debris inside the electrolytic cell with a high pressure garden hose (only flush from the direction of the water inlet to avoid damaging the flow sensor). Reassemble the Chlorinator|
|Limestone in the electrolytic cell due to hard water||Turn off and unplug the Chlorinator. Remove the debris screens and put the stopped plugs on. Close the connection valves and detach the hoses from the Chlorinator. Lift the free ends of the two hoses upwards in a 'U' shape; Fill in the electrolytic cell with a mixture of 50% vinegar and 50% water. This will need to be used for approx. 2 to 3 hours. Rinse out the hoses and electrolytic cell with a lot of water and attach the hoses to the pool and the pump. Reassemble the Chlorinator|
|Excessive calcium hardness in pool water||Drain 20% to 25% of the pool water and add fresh water to decrease the calcium hardness. Visually inspect the electrolytic cell for scale build up and clean is required|
The compatible pump flow rate is between 700 gal to 4000 gal.
Use only sodium chloride salt (NaCl) that is at least 99.8% pure. It is also acceptable to use water conditioning salt pellets (the compressed form of evaporated salt), but it will take longer to dissolve.
The purer the salt, the better the life and performance of the chlorinator. Do not use iodized or yellow (yellow prussiate of soda) colour salt.
For further details, please consult your salt supplier.
The optimum salt level is 4,500ppm (4.5g/l)
It is not necessary to add more salt if you have already added the specified amount. Salt loss is only due to the removal of water. Salt can not be lost due to evaporation. The only time you need to add more salt is when the yellow light on the Chlorinator displays a low salt alert (Yellow LED + Beep)
Bestway technical team recommends testing the pool chemicals before every use.
The Test Strips test “Free Chlorine”, “pH” and “Total Alkalinity” levels.
The automatic status shifts into the standby mode when the Chlorinator has terminated the operating times. In this mode the power light becomes red and all other lights are off.
Follow the below instruction to add the correct quantity of salt:
1. Unplug the chlorinator and THEN the filter pump/sand filter.
2. Add the salt according to Table 1 and Table 3 following the section “add the salt quantity table;" in the Manual
3. Run the filter pump/sand filter for 8 hours.
4. Plug in the chlorinator and run it according with the operating time report in table 1 and 5
5. Repeat the operation grom step 2 until the level of chlorine is between 2ppm and 4ppm
After adding the salt, run the filter pump/sand filter for 24 hours to dissolve salt completely. Brush the salt with the help of a broom from the bottom of the pool to make it dissolve. Then start the chlorinator in accordance with the Operation Instructions section of the Owner's Manual.
|Warranty Period||12 months from date of purchase|